DUST Search - Loyalty Rank (Aurum Bar) is not handing out rewards

DozersMouse XIII wrote:

Hello, this is GM Archduke.

Thank you for contacting the DUST 514 Customer Support Team, and please accept our sincere apologies for the delayed response. We thank you for the time and effort you put into gathering and sharing these details. Unfortunately however, the support ticket system is not the proper place to file feedback/bug reports. Please visit the link provided below to file a bug report:

https://forums.dust514.com/default.aspx?g=topics&f=729

Please don't hesitate to contact us again should you require further assistance.

Best Regards,
GM Archduke
CCP Customer Support | EVE Online | DUST 514

You can follow up on your support ticket at: https://dust514.com/user/help-tickets/details/?id=3812798
--Ticket Unique Code: [20150101-3812798-3A407566] - Do not remove--

MESSAGE HISTORY:
Original ticket @ 2015-01-01 18:59:
today me and some corpmates were testing selling items through jara I sold 10 adv asaault suits with jara it said I would receive 32.960 isk after checking my wallet I only received 28.140

please look into this bug because I have sold countless items through this system and i'm feeling a bit screwed over now.

lolol

Pages: 1 :: [one page]

Author	Thread Statistics \| Show CCP posts - 0 post(s)
Kaze Eyrou Molon Labe. General Tso's Alliance 1212	Posted - 2015.01.01 19:27:00 - [1] - Quote So far, it seems that the only thing working is the extra SP earned after a battle and the Daily Login SP. However: Loyalty Point Rewards and Vendor Price bonus is NOT being calculated. (ISK Rewards after battle has no specific control and cannot be tested) Market Asset Test data: RS-90 Combat Rifle: 10,770 ISK Level 10 Loyalty Rank: 6% Bonus to Vendor Prices when selling Assets Jara Kumora: 15% bonus to Vendor Prices when selling Assets Selling 50 RS-90 Combat Rifles: UI shows 220,750 ISK Actual amount received: 188,475 ISK Maths: 50 RS-90 Combat Rifle base price: 538,500 ISK Base (20%) + Jara (15%) + Loyalty (6%) = 220,785 ISK Base (20%) + Jara (15%) = 188,475 ISK (It seems there's also some weird math going on as there is a small discrepancy between the UI amount and the Base+Jara+Loyalty amount.) Conclusion: Jara Kumora is giving the correct +15% bonus, but Loyalty Rank is not. Faction Warfare Loyalty Points Test data: This is pretty straight forward. As a rank 3 Amarr and Caldari, I earn 1,209 LP for wins and 243 LP for losses. This is further checked after exiting battle and the stated amounts are received. Gallente rank 6 gives 1,491 for wins and 297 for losses. This reflects accurately with the initial LP payouts with the 3x modifier. But I am only receiving the base amount without any reward amount as a Rank 9 and a recently received Rank 10. Conclusion: Loyalty Rank rewards are not being calculated at all for Faction LP rewards. CB Vet // True Logi Bro // @KazeEyrou Learning Coalition and RTG Mentor
Ares 514 D.A.R.K L.E.G.I.O.N D.E.F.I.A.N.C.E 1020	Posted - 2015.01.02 17:54:00 - [2] - Quote The best thing about this post is your new name for the Loyal Rank....the Aurum Bar. I strongly support this change to more accurately reflect it's purpose. Overlord of Broman
Kaze Eyrou Molon Labe. General Tso's Alliance 1221	Posted - 2015.01.02 18:58:00 - [3] - Quote Ares 514 wrote: The best thing about this post is your new name for the Loyal Rank....the Aurum Bar. I strongly support this change to more accurately reflect it's purpose. Well, when you find that Aurum is the strongest contributor to raising it, you can't help but give it an accurate nickname. CB Vet // True Logi Bro // @KazeEyrou Learning Coalition and RTG Mentor
Kaze Eyrou Molon Labe. General Tso's Alliance 1679	Posted - 2015.01.09 18:28:00 - [4] - Quote Here's another report of people having the same problem. CB Vet // Logi Bro // @KazeEyrou Kaze's Helpful Links
pumping up Crux Special Tasks Group Gallente Federation 6	Posted - 2015.01.09 21:50:00 - [5] - Quote Also it would be nice, if just buying the aurum increases the bar instead of spending it ;)
DozersMouse XIII Molon Labe. General Tso's Alliance 916	Posted - 2015.01.10 20:11:00 - [6] - Quote Hello, this is GM Archduke. Thank you for contacting the DUST 514 Customer Support Team, and please accept our sincere apologies for the delayed response. We thank you for the time and effort you put into gathering and sharing these details. Unfortunately however, the support ticket system is not the proper place to file feedback/bug reports. Please visit the link provided below to file a bug report: https://forums.dust514.com/default.aspx?g=topics&f=729 Please don't hesitate to contact us again should you require further assistance. Best Regards, GM Archduke CCP Customer Support \| EVE Online \| DUST 514 You can follow up on your support ticket at: https://dust514.com/user/help-tickets/details/?id=3812798 --Ticket Unique Code: [20150101-3812798-3A407566] - Do not remove-- MESSAGE HISTORY: Original ticket @ 2015-01-01 18:59: today me and some corpmates were testing selling items through jara I sold 10 adv asaault suits with jara it said I would receive 32.960 isk after checking my wallet I only received 28.140 please look into this bug because I have sold countless items through this system and i'm feeling a bit screwed over now. play smarter not harder
DozersMouse XIII Molon Labe. General Tso's Alliance 916	Posted - 2015.01.10 20:11:00 - [7] - Quote DozersMouse XIII wrote: Hello, this is GM Archduke. Thank you for contacting the DUST 514 Customer Support Team, and please accept our sincere apologies for the delayed response. We thank you for the time and effort you put into gathering and sharing these details. Unfortunately however, the support ticket system is not the proper place to file feedback/bug reports. Please visit the link provided below to file a bug report: https://forums.dust514.com/default.aspx?g=topics&f=729 Please don't hesitate to contact us again should you require further assistance. Best Regards, GM Archduke CCP Customer Support \| EVE Online \| DUST 514 You can follow up on your support ticket at: https://dust514.com/user/help-tickets/details/?id=3812798 --Ticket Unique Code: [20150101-3812798-3A407566] - Do not remove-- MESSAGE HISTORY: Original ticket @ 2015-01-01 18:59: today me and some corpmates were testing selling items through jara I sold 10 adv asaault suits with jara it said I would receive 32.960 isk after checking my wallet I only received 28.140 please look into this bug because I have sold countless items through this system and i'm feeling a bit screwed over now. lolol play smarter not harder
Kaze Eyrou DUST University Ivy League 1770	Posted - 2015.01.20 22:06:00 - [8] - Quote DozersMouse XIII wrote: DozersMouse XIII wrote: Hello, this is GM Archduke. Thank you for contacting the DUST 514 Customer Support Team, and please accept our sincere apologies for the delayed response. We thank you for the time and effort you put into gathering and sharing these details. Unfortunately however, the support ticket system is not the proper place to file feedback/bug reports. Please visit the link provided below to file a bug report: https://forums.dust514.com/default.aspx?g=topics&f=729 Please don't hesitate to contact us again should you require further assistance. Best Regards, GM Archduke CCP Customer Support \| EVE Online \| DUST 514 You can follow up on your support ticket at: https://dust514.com/user/help-tickets/details/?id=3812798 --Ticket Unique Code: [20150101-3812798-3A407566] - Do not remove-- MESSAGE HISTORY: Original ticket @ 2015-01-01 18:59: today me and some corpmates were testing selling items through jara I sold 10 adv asaault suits with jara it said I would receive 32.960 isk after checking my wallet I only received 28.140 please look into this bug because I have sold countless items through this system and i'm feeling a bit screwed over now. lolol Whaaaa... COME ON GM ARCHDUKE! CB Vet // Logi Bro // @KazeEyrou Kaze's Helpful Links
Kaze Eyrou DUST University Ivy League 1813	Posted - 2015.01.29 02:42:00 - [9] - Quote Bump. Another person in Learning Coalition reported having this issue. CB Vet // Logi Bro // @KazeEyrou Kaze's Helpful Links
Aeon Amadi Chimera Core 8124	Posted - 2015.01.29 08:07:00 - [10] - Quote Can you get a screenshot? Just tested this out with a few items and it seems to be working fine. Sometimes I forget that I am Intaki, and have no loyalty to the Federation or the State; exploiting both.

Kaze Eyrou DUST University Ivy League 1942	Posted - 2015.02.13 17:10:00 - [11] - Quote Aeon Amadi wrote: Can you get a screenshot? Just tested this out with a few items and it seems to be working fine. Somehow missed this message. I'll confirm when I get home. CB Vet // Logi Bro // @KazeEyrou Kaze's Helpful Links
Kaze Eyrou DUST University Ivy League 1945	Posted - 2015.02.14 00:22:00 - [12] - Quote Faction Warfare: Loyalty Points earned from the quickest match I could find. Victory at Rank 4 nets me a base of 1296 LP plus 4% for Loyalty Rank 10. 1296 * 1.04 = 1347.84 --(rounded)--> 1348 LP Instead I only received 1296 LP. CB Vet // Logi Bro // @KazeEyrou Kaze's Helpful Links
CLONE ALPHA 001 SMARTCREW Smart Deploy 160	Posted - 2015.04.23 18:21:00 - [13] - Quote RATTATI FIX THIS!!! (Gò»°Gûí°n+ëGò»n+¦ Gö+GöüGö+ Thirsty? Drink Quafe!
CLONE ALPHA 001 SMARTCREW Smart Deploy 161	Posted - 2015.04.24 19:38:00 - [14] - Quote Rattati fix this! (Gò»°Gûí°n+ëGò»n+¦ Gö+GöüGö+ Thirsty? Drink Quafe!
CLONE ALPHA 001 SMARTCREW Smart Deploy 161	Posted - 2015.04.25 08:39:00 - [15] - Quote FIIIIIIIIIX IT!!!!!! (Gò»°Gûí°n+ëGò»n+¦ Gö+GöüGö+ Thirsty? Drink Quafe!
Foo Fighting Sinq Laison Gendarmes Gallente Federation 270	Posted - 2015.04.28 15:00:00 - [16] - Quote I am owed an awful lot of isk for this bug and I have no confidence I will ever see it - shame on CCP.


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