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Author |
Thread Statistics | Show CCP posts - 2 post(s) |
NOISY GIANT
FATHERS-AND-SONS
0
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Posted - 2014.09.29 18:25:00 -
[1] - Quote
Hey, this is my kids character and I filed my help ticket a week ago and have been patient. Still being patient just gonna leave my weekly reminder. I haven't been letting him play much so hopefully the dates and games are still visible in his wallet on my side.
Or is constant griping the way to get things handled around here? Not really my style, see you in another week if I don't get it by then.
Should I file another ticket? Did the last one not get received? |
Ripley Riley
Incorruptibles
3427
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Posted - 2014.09.29 18:29:00 -
[2] - Quote
Are you 100% certain that you played 10 matches with this character?
And generally, no, posting about trouble tickets in GD is not the way to get things done.
He imposes order on the chaos of organic evolution...
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NOISY GIANT
FATHERS-AND-SONS
0
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Posted - 2014.09.29 18:39:00 -
[3] - Quote
Ripley Riley wrote:Are you 100% certain that you played 10 matches with this character?
And generally, no, posting about trouble tickets in GD is not the way to get things done.
If you read any of my characters (Silent Giant) posts I am not one known to complain about anything other than the negative attitudes of players. I am usually laid back, quiet, respectful, etc.... So that is why I put "not really my style". So rest assured I wont be leaving a negative mark anywhere around here. Its not really my style.
To answer your question, Yes, I am 100% sure he played way more than the required or I wouldn't have started an alt. My alt just barely made the requirement so His/this character should have gotten the SP before my alt. I haven't let him play under his character so I can see his wallet payouts since he created his character. If I knew I was in the wrong I wouldn't be so adamant about him getting his SP. |
Ripley Riley
Incorruptibles
3428
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Posted - 2014.09.29 18:45:00 -
[4] - Quote
NOISY GIANT wrote:To answer your question, Yes, I am 100% sure he played way more than the required or I wouldn't have started an alt. My alt just barely made the requirement so His/this character should have gotten the SP before my alt. I haven't let him play under his character so I can see his wallet payouts since he created his character. If I knew I was in the wrong I wouldn't be so adamant about him getting his SP. Always have to ask these questions. Working tech support has shown me that a surprising amount of people are idiots. Who knew?!
Sucks your ticket is still being worked though. Mine usually get closed pretty quickly. GM Archduke, would you mind taking a look at OP's ticket?
He imposes order on the chaos of organic evolution...
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Maken Tosch
DUST University Ivy League
9589
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Posted - 2014.09.29 18:54:00 -
[5] - Quote
Generally it's a good choice that you filed a petition already. Posting on the forums is considered one way of escalating the petition if it doesn't get a response in the first two weeks. I say two weeks because it generally takes almost that long for a GM to respond to a petition.
Also, under what category did you file the petition under?
On Twitter: @HilmarVeigar #greenlightlegion #dust514 players are waiting.
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SILENT GIANT
FATHERS-AND-SONS
105
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Posted - 2014.09.29 22:47:00 -
[6] - Quote
Ripley Riley wrote:NOISY GIANT wrote:To answer your question, Yes, I am 100% sure he played way more than the required or I wouldn't have started an alt. My alt just barely made the requirement so His/this character should have gotten the SP before my alt. I haven't let him play under his character so I can see his wallet payouts since he created his character. If I knew I was in the wrong I wouldn't be so adamant about him getting his SP. Always have to ask these questions. Working tech support has shown me that a surprising amount of people are idiots. Who knew?! Sucks your ticket is still being worked though. Mine usually get closed pretty quickly. GM Archduke, would you mind taking a look at OP's ticket?
Oh, I have my moments of retardedness too, but I just logged in and counted 13 between the dates of MCC. Maken, I'm not sure what category I put it in. |
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GM Archduke
Game Masters C C P Alliance
519
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Posted - 2014.09.30 13:43:00 -
[7] - Quote
Ahoy!
Checked the ticket in question, it received a reply /asking for the character name of the Mercenary you are referring to/ on the 26th. Please feel free to update that one or to send us another one, but please make sure to mention the character name we should check. I'll take a look as soon as I can.
GM Archduke
CCP Customer Support | EVE Online | DUST 514
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iWanderer
PT-BR
0
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Posted - 2014.10.10 21:23:00 -
[8] - Quote
Hi there!
I waited and have been patient but since it has been since the challenged finished and I haven-Št recieved my sp, only today browsing the forum noticed that the sp handout was actually quite quick so at the time I didn-Št bother. So I just sent today a ticket. Hope the response will not take long...GM Archduke, a little help? |
Cale Ghast
Kirkinen Risk Control Caldari State
0
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Posted - 2014.10.11 01:58:00 -
[9] - Quote
Same goes for lil' Ol me. I count 11 contract payouts on the 19th alone within the time slots on this exact character. A lil help? |
postapo wastelander
Wasteland Desert Rangers
185
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Posted - 2014.10.11 02:15:00 -
[10] - Quote
GM Archduke wrote:Ahoy!
Checked the ticket in question, it received a reply /asking for the character name of the Mercenary you are referring to/ on the 26th. Please feel free to update that one or to send us another one, but please make sure to mention the character name we should check. I'll take a look as soon as I can.
Ahoy matee boyo
"Ultimate Loggi since 2012 and Pirmatar Yaaaaaargh."
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GM Archduke
Game Masters C C P Alliance
567
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Posted - 2014.10.11 09:43:00 -
[11] - Quote
Hey guys! I'm on it. Can't promise a positive reply, but I'll check for you.
Edit:
postapo wastelander wrote:
Nice one!
GM Archduke
CCP Customer Support | EVE Online | DUST 514
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Immortal John Ripper
24982
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Posted - 2014.10.11 10:25:00 -
[12] - Quote
GM Archduke wrote:Hey guys! I'm on it. Can't promise a positive reply, but I'll check for you. Edit: postapo wastelander wrote: Nice one! This is all we ever ask. As someone earlier suggested about thread like this not being allowed... I agreed but it is also reassuring to know that you are on the job. Communication is key to keeping the player base happy and we like to know you guys still care. Gm's and dev's alike. forget the behind the scenes stuff, we like interacting with you guys.
Everytime I get a like, a puppy dies.
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postapo wastelander
Wasteland Desert Rangers
189
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Posted - 2014.10.11 19:17:00 -
[13] - Quote
Immortal John Ripper wrote:GM Archduke wrote:Hey guys! I'm on it. Can't promise a positive reply, but I'll check for you. Edit: postapo wastelander wrote: Nice one! This is all we ever ask. As someone earlier suggested about thread like this not being allowed... I agreed but it is also reassuring to know that you are on the job. Communication is key to keeping the player base happy and we like to know you guys still care. Gm's and dev's alike. forget the behind the scenes stuff, we like interacting with you guys.
Nicely said matee boyo
"Ultimate Loggi since 2012 and Pirmatar Yaaaaaargh."
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iWanderer
PT-BR
3
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Posted - 2014.10.24 21:04:00 -
[14] - Quote
All sorted out GM Archduke. Thanks for the reply! |
Yackoff Smirnoff
GHETTOSTAR GALACTICA
25
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Posted - 2014.10.24 23:12:00 -
[15] - Quote
did you notice the shadow man in the corner of your vision? that is a specter casting it's shadow over- you will not pass go you will not receive SP. i will unplug the proper wires myself and you shall have nothing. i do not know who you are but my cruelty knows no prejudices. |
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