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Thread Statistics | Show CCP posts - 0 post(s) |
DarthJT5
12th Shadow Legion
27
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Posted - 2014.05.07 18:53:00 -
[1] - Quote
I submitted a ticket today and i was just wondering how long it takes for them to reply, so i know when to expect it. Anyone have a good average?
Dedicated Shield Tanking vet since Open Beta.
Up and coming Python pilot.
The awnser is always XT missiles....
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Arkena Wyrnspire
13049
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Posted - 2014.05.07 18:54:00 -
[2] - Quote
I would think less than a week.
I don't think I've had many that take more than a couple of days.
You have long since made your choice. What you make now is a mistake.
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PR0FESSOR CHAOS
Brutor Vanguard
Minmatar Republic
84
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Posted - 2014.05.07 18:54:00 -
[3] - Quote
Typically with 8 hours, at least the gms respond better than the devs team or community managers.
Good. Use your aggressive feelings, boy. Let the hate flow through you.
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DarthJT5
12th Shadow Legion
27
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Posted - 2014.05.07 18:55:00 -
[4] - Quote
Arkena Wyrnspire wrote:I would think less than a week.
I don't think I've had many that take more than a couple of days.
Thanks for the quick reply
Dedicated Shield Tanking vet since Open Beta.
Up and coming Python pilot.
The awnser is always XT missiles....
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RayRay James
Molon Labe.
General Tso's Alliance
130
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Posted - 2014.05.07 18:55:00 -
[5] - Quote
The few I've had have been less that 48 hours. |
Kane Fyea
2732
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Posted - 2014.05.07 19:03:00 -
[6] - Quote
They usually reply to me within a day or two. |
Syeven Reed
G0DS AM0NG MEN
600
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Posted - 2014.05.07 19:05:00 -
[7] - Quote
I usually get a response within the day.
Accidentally spent SP on level 5 light suit when i wanted lvl 5 scout, submitted a ticket right away and it was fixed in about 2 hours.
MajLagSpike
CPM Application
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Joseph Ridgeson
WarRavens
Final Resolution.
1720
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Posted - 2014.05.07 19:05:00 -
[8] - Quote
Depends when. They get the weekend off so the ones I have sent on Thursday my time generally do not get answered until about Monday or Tuesday my time. I would guess generally about 24-48 hours.
Of course, I did have this one:
Filed at 22.04.2014 01:18 by Joseph Ridgeson
Posted at 06.05.2014 14:36 by GM {Insert name here}
Two weeks. Even forgot I filed the damn thing. Massive delay was surely because of FanFest. Funny part is that the response was "Support Ticket system is not the proper place to file bug reports" despite there being a Bug reports category. *shrugs*
"This is B.S! This is B.S! I paid money! Cash money, dollars money, cash money!"
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Flyingconejo
KILL-EM-QUICK
RISE of LEGION
989
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Posted - 2014.05.07 19:14:00 -
[9] - Quote
DarthJT5 wrote:I submitted a ticket today and i was just wondering how long it takes for them to reply, so i know when to expect it. Anyone have a good average?
If your ticket was in Spanish, French or Italian, then.....never, ever, ever?
trolololol
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A'Real Fury
D.A.R.K L.E.G.I.O.N
D.E.F.I.A.N.C.E
849
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Posted - 2014.05.07 19:42:00 -
[10] - Quote
normally less than 2 days depending on the issue.
Public Relations
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