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Thread Statistics | Show CCP posts - 0 post(s) |
SANS PEUR
america69
2
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Posted - 2013.09.25 02:41:00 -
[1] - Quote
was having problems with week 1 rewards from the kaimera ob.. i sent in a ticket and no lie LESS THEN THREE HOURS later, they hooked me up. THAT is customer service, so again thanks. |
Asirius Medaius
Planetary Response Organization
Test Friends Please Ignore
480
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Posted - 2013.09.25 02:53:00 -
[2] - Quote
SANS PEUR wrote:was having problems with week 1 rewards from the kaimera ob.. i sent in a ticket and no lie LESS THEN THREE HOURS later, they hooked me up. THAT is customer service, so again thanks.
You are one scenario where your feedback proved successful, don't extrapolate that onto everyone else's chances, or you will make a fool of yourself. |
low genius
the sound of freedom
Renegade Alliance
480
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Posted - 2013.09.25 02:55:00 -
[3] - Quote
Asirius Medaius wrote:SANS PEUR wrote:was having problems with week 1 rewards from the kaimera ob.. i sent in a ticket and no lie LESS THEN THREE HOURS later, they hooked me up. THAT is customer service, so again thanks. You are one scenario where your feedback proved successful, don't extrapolate that onto everyone else's chances, or you will make a fool of yourself.
qq |
KGB Sleep
Ikomari-Onu Enforcement
Caldari State
280
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Posted - 2013.09.25 03:07:00 -
[4] - Quote
Yes, the customer service really is timely and great. I was helped recently with my week 2 rewards.  |
Sgt Kirk
SyNergy Gaming
EoN.
1970
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Posted - 2013.09.25 03:10:00 -
[5] - Quote
I'm still waiting for my reply. I understand it was a lot but two weeks is a little much.
In a matter of fact I think they closed my ticket or whatever before I got a reply. |
TheAmazing FlyingPig
Crux Special Tasks Group
Gallente Federation
3773
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Posted - 2013.09.25 03:11:00 -
[6] - Quote
While I may gripe about other things on these forums, I have been nothing but amazed by CCP's customer service. Very quick to reply and I've never gotten a generic response from them (unless it was sent en masse).
Hell, my brother accidentally let his Eve sub lapse, and a week into his next month he asked for a refund (wasn't digging it), and received it (if I remember correctly) the next day. |
Kane Fyea
DUST University
Ivy League
1688
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Posted - 2013.09.25 03:11:00 -
[7] - Quote
Asirius Medaius wrote:SANS PEUR wrote:was having problems with week 1 rewards from the kaimera ob.. i sent in a ticket and no lie LESS THEN THREE HOURS later, they hooked me up. THAT is customer service, so again thanks. You are one scenario where your feedback proved successful, don't extrapolate that onto everyone else's chances, or you will make a fool of yourself.
Every time I have sent a ticket in I had a reply within 12 hours each time. |
Cosgar
ParagonX
5436
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Posted - 2013.09.25 03:19:00 -
[8] - Quote
Customer service is one of the things CCP has always done right. |
SANS PEUR
america69
6
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Posted - 2013.09.25 03:53:00 -
[9] - Quote
Kane Fyea wrote:Asirius Medaius wrote:SANS PEUR wrote:was having problems with week 1 rewards from the kaimera ob.. i sent in a ticket and no lie LESS THEN THREE HOURS later, they hooked me up. THAT is customer service, so again thanks. You are one scenario where your feedback proved successful, don't extrapolate that onto everyone else's chances, or you will make a fool of yourself. Every time I have sent a ticket in I had a reply within 12 hours each time.
so stfu ASIRAMMED mabye they just dont like you. I know im such a fool cuz i dont get up here and whine about every little thing that comes out. Even to take it as far as thanking them for doing something GOOD...
your right man i must really suck as a person. |
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